| Dedicated Implementation
and Support Team
Account Manager
Project Manager
Network Engineer
Systems Engineer
Design Services
Network Design Services
Applications Design Services
Hardware
Procurement of Hardware
Assembly of Hardware
Configuration of Hardware
Hardware Sparing
Hardware Inventory
Hardware Management
Operating System
Installation of Operating System
Configuration of Operating System
All Operating System Patches and Upgrades
Operating System Optimization
Operating System Management
24/7/365 maintenance and support of supported
Operating Systems
Data Security
Security of your data is vital. The Stanley
Technology Group's security response team
continuously monitors and responds to security
issues as they arise for the operating systems
and applications that we support. When security
patches or updates are released they are tested
and then installed to protect your solution.
As part of managed services, The Stanley Group
will automatically install the security patches
and updates for you.
Application
Application installation and configuration
Application performance monitoring
Application management
Software patches and upgrades
24/7/365 maintenance and support of supported
applications
Database
Installation and configuration of database
Database Administration
Software patches and upgrades
Database Monitoring
Server Clustering
24/7/365 maintenance and support of supported
Database Applications
Web Server
Installation and configuration of http software
Software patches and upgrades
Server Monitoring
Server Clustering
24/7/365 maintenance and support of supported
Web Server Applications
Data Back Up and Restoration
Back Up Administration
Daily incremental and full weekly backups
Point of time restores
24/7/365 maintenance and support of Backup
Storage
Managed Storage Services
Monitoring / Reporting
In addition to the services listed above,
Stanley Computer Group will provide you with
regular status reports on your servers, as
well as bandwidth reporting. The following
information will be available to the client:
Weekly Managed Care Letter
Server summary graphs
Server and Network MRTG graphs on the following:
Process load (server)
Amount of memory (server)
Amount of swap (server)
Number of context switches (server)
Number of active processes (server)
Percentage of CPU used (server)
Number of system calls (server)
Number of interrupts (server)
Errors per second (network)
Packets per second (network)
Bits per second (network)
Inbound and Outbound Bandwidth reports that
the client can generate based on any
specific timeframe (network)
Content checking (server)
Server Run Book / Run Log (network)
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